Soaring Above or Falling Flat? An iOS App Review of United Airlines
Posted on December 18th, 2024
Discover how United Airlines' app design and visuals impact its performance in the app store and opportunities for improvement.
A picture says a thousand words, but sometimes an App Store Screenshot needs to say a little more. App Store listings can include several screenshots with copy to describe their purpose to users.
PaperKarma is an app designed to stop physical junk mail, recently featured on the App Store in the list of “Apps for the week ahead.” Do its screenshots convey the benefits and usage of the app? For today’s App Store Spotlight, we take a look and see.
To begin, we should examine the screenshots on the App Store and Play Store. How many do they use? How are they designed? Do they showcase the app functionality properly? Answering these questions will help us analyze the screenshots.
PaperKarma uses the same five screenshots on the Apple App Store and Google Play Store. Given each store’s screenshot limit, this means there’s room for five more screenshots on the App Store, and three more on Google Play.
Each screenshot is a new opportunity to provide information to users, so it has nothing to lose and potential users to gain by adding more.
The screenshots use a consistent design: a black handset on a green background. The handset shows a screenshot, while white screenshot copy adds additional contextual information.
PaperKarma faces a unique challenge: the app is designed to stop users from receiving physical junk mail, so how can it convey that using in-app imagery? The second screenshot attempts to address this through the camera function – the screenshot shows the app taking a picture of physical junk mail to show how it works.
While it would be impossible to use a screenshot that shows someone not receiving mail, other screenshots show the unsubscribe request being sent. This indicates how the app is meant to work.
The screenshots for PaperKarma walk users through the process of unsubscribing from fliers and ads. The screenshot copy explains each step, including “snap a picture” and “press unsubscribe.”
While this is straightforward, it does not integrate many keywords into the copy or provide additional information on the values of the app and the variety of mail users can block with it.
For instance, the description calls out how users can block junk mail like catalogs, mail ads and credit card offers. The screenshots do not show this variety.
Similarly, the icon’s design, utilizing green colors and a leaf shape, would indicate an environmental theme. The description mentions how the app can help the environment by reducing paper waste, but it’s not a core focus of the description or screenshots. Integrating that messaging into the screenshots could help appeal to users concerned about waste.
There are a few areas where PaperKarma can adjust its screenshots to better follow App Store Optimization best practices. These include:
By researching its competition and updating its screenshots to highlight core values, benefits and keywords, PaperKarma could potentially improve its conversions. Screenshots need to make an immediate impression and explain to users why they should install the app.
As an example, the app Cleanfox is a junk email blocking app. While it is focused on email rather than physical mail, we can see how its use of colorful backgrounds and screenshot copy calling out the “reduce your carbon footprint” value helps the screenshots stand out.
Consider the message you want to send with your App Store Screenshots. What values do you want users to see? PaperKarma is using its screenshots to show users how the app works, although it still has room to show them what other benefits the app can provide.
Want more information regarding App Store Optimization? Contact Gummicube and we’ll help get your strategy started.
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