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The App Store Surfaces Old Reviews; Are There Fixes?

The App Store Surfaces Old Reviews; Are There Fixes?

Posted on October 16th, 2017

Despite the anticipation behind iOS 11, many users and developers alike took note that the App Store was prioritizing old reviews first when the beta for iOS 11 was released, but now that it has launched, it seems those old reviews are still present. Previously, users could sort reviews by “Most Recent,” “Most Helpful,” “Most Favorable” or “Most Critical. Without those filter options, users are stuck seeing old reviews on outdated version of an app. Many developers are worried that these old reviews could deter new users from converting, meaning that they are losing out on improving their install and retention rate despite their app no longer having these issues brought up by users. While developers are worried about what their users are thinking, there is a way to combat old reviews until Apple either shows reviews in reverse chronological order or adds filter for users. Developers can take advantage of replying to old reviews to encourage users to either test the current version of the app and hope they write a new review or update their previous review with high star ratings.

Best Practices for Search Ads Management

Best Practices for Search Ads Management

Posted on October 10th, 2017

Apple Search Ads is growing rapidly, especially since Apple launched their new App Store redesign. Since Apple announced back in April 2017 that they were expanding their Search Ads to the UK, Australia and New Zealand, developers around the world have been reaping the benefits of Apple Search Ads. If any developer has been considering getting into Search Ads but hasn’t taken the plunge, now is the time, but there are some things you should know before getting started. Similar to ASO, Search Ads isn’t a one-time thing. Running Search Ads requires constant monitoring to make sure the campaign is working within the set budget and converting users. Many developers fail to realize having bad Search Ads management can actually hurt their apps more than not having a Search Ads campaign at all. Focusing on their budget, audience, and metadata, developers will ensure their Search Ads are optimized to attract and convert users. The key to making successful Search Ad campaigns is achieved by following ASO best practices.

New iTunes Update Removes the App Store

New iTunes Update Removes the App Store

Posted on October 3rd, 2017

Before the world met the newly designed App Store, many noticed that Apple made significant changes to their latest version of iTunes. This change completely removes the App Store from iTunes, returning the app to its original function of a music and entertainment player. For years, users have been able to get their iOS apps directly from iTunes, making the app massive and considered an all-in-one platform. Apple has taken significant steps in streamlining iTunes, most likely to match the newly redesigned App Store that launched on September 19th. Since its inception, the App Store gave users the flexibility to move apps around on their mobile devices and store old apps on their PC or Mac in the event they wanted to install them again. iTunes saved all data of purchased or free apps connected to that account, combining the functions of iTunes and the App Store. Even though iTunes is shifting its focus back to being the number one place for music, movies, TV shows, podcasts and audiobooks, many wonder what this means for their previously downloaded apps, and how “black hat” companies will respond? Where to Find Apps When looking at the overall body of changes introduced by Apple with iOS 11, it is very clear that the App Store team is trying to put the final nail in the coffin for companies that focus on buying incentivized installs to boost their chart rankings. In addition to relegating the ‘charts’ to a much smaller and less prominent presentation in the App Store (meaning fewer people will view them), this new change with iTunes will make it very hard for “black hat” off shore marketing companies who operate app install farms to survive. It is much harder (and more expensive) for these less-than-reputable companies to drive downloads from real mobile devices than it is to simply use iTunes from the desktop to trigger installs for a given target territory. Apple removing the App Store from iTunes also means that users will no longer be able to hoard old apps or reinstall directly from iTunes. Once iTunes 12.7 is downloaded, users who have been syncing apps through iTunes will need to redownload them onto their devices, which Apple has helpfully laid out here: guide to redownloading apps. By defining iTunes as a source for music, podcast, TV, audio books, and movies and redesigning the App Store, Apple has finally defined the intended purpose for both iTunes and the App Store, along with making it harder for “black hat” companies to operate. Finally, Apple’s two stores are separated for the first time in 9 years, giving Apple room to expand their efforts toward creating a beneficial experience for everyone across both platforms.

iOS 11 Checklist: Be Prepared Before Sep. 19th

iOS 11 Checklist: Be Prepared Before Sep. 19th

Posted on September 19th, 2017

Apple has finally announced when users can expect iOS 11 to launch, and that golden day is September 19th. For months, developers have been rapidly gathering their resources to make sure their app’s metadata is prepared for the all-new App Store. In order to make sure your app won’t get rejected or lose any of its visibility, look at our checklist for iOS 11 just in case you need to make any last-minute adjustments.

Gummicube is Attending Mobile World Congress Americas in San Francisco, CA

Gummicube is Attending Mobile World Congress Americas in San Francisco, CA

Posted on September 6th, 2017

We are thrilled to announce that we will be exhibiting at MWC Americas in San Francisco from September 12-14, 2017. In addition to exhibiting we will be sponsoring Mobile Growth House’s “Aha Moments in App Marketing” on Thursday, September 14 at 8:30 AM – 12:00 PM. Also, we will be a stop on the MWC Americas Tour of Mobile Advertising & Apps Tour. Gummicube is very excited to have the opportunity to exhibit and attend along with some of the top mobile leaders in the industry. We look forward to having transformative conversations and plant seeds for meaningful partnerships with our co-attendees. We will be located in booth 616 on the first level of the West Wing. Gummicube co-founders Anh Nguyen and Dave Bell, as well as some of our senior account managers, will be representing Gummicube to engage with customers and partners.

Why Dating Apps Need ASO

Why Dating Apps Need ASO

Posted on August 30th, 2017

With more and more dating apps in the app store market today, it's essential for developers to implement ASO best practices into their app marketing strategy to compete in an increasingly congested market.

Uninstall Rates – Why do Users Uninstall?

Uninstall Rates – Why do Users Uninstall?

Posted on August 22nd, 2017

If you are an app developer, you have probably seen your fair share of user reviews. Many can attest that while they enjoy seeing praise for having a great app, the scorn of negative reviews leaves a lasting impression. Clean up those wounds and turn a negative into a positive. Look at all reviews as information and an opportunity to use that information to improve your app and communicate with users. User reviews can serve many purposes for developers and give insight on how to improve their app and allow them to mine valuable information about their users such as: do user’s like the app, are there bugs that need fixing, or are there features active users consistently ask for? By paying attention and interacting with users, developers will see better results in user retention, lessen uninstalls, and possibly turn a negative one star rating into a positive star rating. While a negative review is not the end of the world, sometimes it is a premonition that a user is ready to uninstall. As the combined total of apps on the app stores crossed the threshold of 4 million, developers are pressured more than ever to prevent users from uninstalling their app and downloading a competitor. It is imperative that developers take the necessary steps to avoid the common reasons users uninstall apps to guarantee continued success.

ASO Best Practices: Tips for Screenshots

ASO Best Practices: Tips for Screenshots

Posted on August 18th, 2017

Since a picture is worth a thousand words, using visual aids to capture users’ attention within the App Stores has become a vital part in the acquisition funnel. As competition in the App Stores continues to grow, developers need to find ways to differentiate themselves from their competition. Utilizing ASO best practices to optimize an app’s metadata (app name, keywords, description, etc.) is the most efficient way to target an app’s audience. While focusing on the metadata is crucial, developers need to pay close attention to creating visually appealing screenshots to convince users to download and/or buy the app, thus increasing conversion rate.

Avoid These Common ASO Mistakes

Avoid These Common ASO Mistakes

Posted on August 12th, 2017

Developers that have an app on the App Store or Google Play Store need to use App Store Optimization (ASO) as a tool to market their apps. As developers create their ASO strategy, it’s imperative that ASO best practices are utilized to maximize visibility. Before developers start utilizing ASO, they need to avoid some common ASO mistakes to boost their success.

Google Cracks Down on Glitchy Apps

Google Cracks Down on Glitchy Apps

Posted on August 9th, 2017

Quality over quantity is a concept that is increasingly difficult to achieve in the app market, especially on Google Play. Currently, the Play Store has over 2 million available apps, but in an attempt to help users find quality apps and games, Google has made drastic changes to their search algorithm. Google will now hide crashing apps from the Play Store and display higher quality apps more often than lower quality apps. The tech company made its decision after conducting an internal analysis of current app reviews on Google Play, where they noted that half of 1-star reviews mentioned app stability. Hiding apps that crash is Google’s way of trying to meet users’ expectations for performance and quality, and essentially weed out unstable apps and games. Google has expressed that they have already seen a positive impact on user engagement, and that users have already been able to use higher quality apps, which has in-turn lowered uninstall rates. Despite Google hearing positive praises from users, what about the developers? For those that fear their app or game falls into this category, there are ways they can monitor their app’s performance to ensure their app will not be hidden by Google’s new search algorithm.

Why Popular Brands Need ASO

Why Popular Brands Need ASO

Posted on August 5th, 2017

Popular comics, TV shows, movies, and celebrities have recently made the shift to mobile by recreating their content into mobile apps. While developers are struggling to get recognized on the App Store and Google Play Store, well-known names such as Gordon Ramsay, Marvel Comics and more, have found an instant groove, reaching a new audience, and increasing daily downloads. Transitioning into the app world with a recognizable and popular brand is great, but to remain relevant, you need an ASO strategy. Games like Pokémon GO have proven that they need an ASO strategy to continue success in the app stores and retaining users. While Pokémon GO proved that it could attract loyal fans without having a great ASO strategy, many of those fans ended up abandoning the game within six months due to monotonous gameplay and no new updates other than one-time bug fixes. With an ASO strategy, Pokémon GO could have gained new users that were unaware of its brand or popularity. Having a built-in fan base is great and automatically guarantees a number of downloads, but understanding ASO and why a strategy is important, can do wonders for continuing an app’s success.

How to Target Different Generations with ASO

How to Target Different Generations with ASO

Posted on July 27th, 2017

Mobile apps – a growing market that affects nearly every person in the world. On top of creating an app, developers must market their apps to a specific audience. For an app to advance, keeping their audience in mind throughout every step of the optimization process is crucial. As technology continues to grow and the app market progresses, developers need to continually market their app to their target audience. Recently, as more and more developers crowd the marketplace, some have started adjusting their app’s metadata toward millennials. Smart phone users around the world run into the billions and within the US alone 85 percent of smart phone users are millennials. For the most part, once an app goes live on the App Store or Google Play Store, roughly 25 percent of the world’s population can access the app. Even though 25 percent seems like a small number, it still adds to an app’s overall visibility. Should developers really focus their efforts on targeting just millennials, or should they broaden their scope and target everyone? Generations of Users In today’s society, it is a commonly known fact that millennials have grown up with technology more than previous generations. For most, their daily life consists of staying connected through their mobile device, which strongly includes the use of mobile apps. Even emerging markets such as India have millennials making up the largest population group, meaning there are rapidly growing markets with easy to target audiences. While ASO best practices highly suggest targeting your app to a specific audience, targeting only millennials can limit your app’s visibility in the app stores. By focusing on only one group of individuals, your app can never reach its full potential or become relevant to other generations of users. Instead of focusing on just one generation, it’s important to look at what your app does and understand who the app is intended for. Once you understand who your target audience is, it will be increasingly easier to optimize your metadata.